Limit on # of MSI emails / per day

Anonymous
Not applicable

Limit on # of MSI emails / per day

Hello,

Some of our reps are experiencing an error saying they can only send 1,000 mass emails a day using MSI.  Is this a limitation in Marketo or SFDC?

Thanks!

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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Limit on # of MSI emails / per day

I believe that is in both systems.

Anonymous
Not applicable

Re: Limit on # of MSI emails / per day

Yes, that is the limit for Marketo but you may be able to increase the daily limit through support

Anonymous
Not applicable

Re: Limit on # of MSI emails / per day

I would argue that before you request the limit be raised, you ask whether they're really using the right tool for the job. If the sales team is sending more than 1000 message a day, it seems like they're really being marketers. And maybe you want to use the Request Campaign functionality for some of those use cases.