SOLVED

Re: Leads missed the cast

Go to solution
Casey_Muller2
Level 3

Leads missed the cast

We had leads uploaded into SFDC that never synced over into Marketo. We now know why however, we have missed the time for them to be apart of the nurture. How can we add these leads to a nurture, send them the first email and they not receive it again for the next cast?

Casey Muller
1 ACCEPTED SOLUTION

Accepted Solutions
Josh_Hill13
Level 10 - Champion Alumni

Re: Leads missed the cast

You can still add them to the nurture and they will get the next Cast.

But in the meantime, just run a batch email using the exact same email that was in position 1 of the Stream (or whatever it was). As long as it is the same Asset ID, it will not send them the same email at the second cast.

View solution in original post

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Leads missed the cast

You can still add them to the nurture and they will get the next Cast.

But in the meantime, just run a batch email using the exact same email that was in position 1 of the Stream (or whatever it was). As long as it is the same Asset ID, it will not send them the same email at the second cast.

Casey_Muller2
Level 3

Re: Leads missed the cast

Thank you. I was going to run a batch but was scared the lead would get the email twice.

Casey Muller