Lead not visible in Smart list, but visible when search within list

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Lead not visible in Smart list, but visible when search within list

Any of you run in to this before? I have a Marketo form. We've been working today to get UTM tracking to pass from Wordpress page to the inner container and on to the Marketo form. Developer filled in form a few times and all data came through as both Member of Program AND in the Smart list I created to show program members whose UTM source is not empty

Then I also completed form with bogus test details, but those submissions:

  • appear in Member tab of program
  • are NOT visible in Smart List when I select Person tab to view people
  • but ARE visible in Smart List when I search by bogus lead name within the Smart list

Any idea what's happening here?

2 REPLIES 2
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Re: Lead not visible in Smart list, but visible when search within list

Hi Shelly Wilson​,

Can you provide screenshots of your smart lists so we can better understand and help you.

Thanks,

Gerard

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Re: Lead not visible in Smart list, but visible when search within list

Nevermind! They're there now. There appears to be a major lag between when a lead is added as a Member (instantly) and when it synched/appeared in the Smart List. Like 50 mins to an hour!