Lead Score Constraints

Anonymous
Not applicable

Lead Score Constraints

Is there a way to add a constraint to lead score?

Example, I'm setting up a lead scoren campaign and do not want any score to go below -100 or above 100.

Joe Smith current score = 80
Joe Smith clicks on email (+5) = 85
Joe Smith fills out form (+20) = 105

I want Joe to receive credit for fillling out a form, but do not want his score to exceed 100.

Is this possible?
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Lead Score Constraints

You can use a choice

If Lead Score is at Least 100, then do nothing
If Lead Score is below -100, then do nothing.

If you want to setup a separate flow, you can say, if Lead Score > 100, then =100. If Lead Score < -100, then =-100

What sort of credit do you want Joe to get?
Anonymous
Not applicable

Re: Lead Score Constraints

So if Joe's score is currently 85, and he fills out a form (+20), I want him to get 15 of those points to bring his score to 100... but not to exceed 100.

So it sounds like the first flow would change Joe's score to 105, but then the second flow would change his score to 100?

Sorry if this sounds elementary -- I'm new here! 🙂
Anonymous
Not applicable

Re: Lead Score Constraints

Josh is right.  I just used the seperate flow option (If lead score > 100, then =100) in my program and it works exactly as intended.