Launchpoint forcing re authorization of Facebook

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Anonymous
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Launchpoint forcing re authorization of Facebook

Hello,

I'm having an issue where Marketo forces me to re-authorize Launchpoint add on when I try to send a smartlist to Facebook. I've re-authorized over and over, removed and re-added Launchpoint custom audience add-on, and nothing seems to work. Any ideas?

facebook re authorization error.png

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Anonymous
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Re: Launchpoint forcing re authorization of Facebook

I got an answer:

If this is a newer implementation (it is), please ensure that the terms of service have already been accepted here: https://www.facebook.com/ads/manage/customaudiences/tos.php . We find that this is key in common authorization errors.