Issue: Only mobile view in landingpages!

Highlighted

Issue: Only mobile view in landingpages!

Hello,

since a few days I have trouble with the Guided landingpages. It was displayed normal all the time before. But now I can only see the mobile view. It´s displayed edit mode too. I cleand up the cache and deleted cookies and so on..used diefferent browser.. but nothing happend.

Did one of you had the same problems and solved it?

4 REPLIES 4
Highlighted
Level 6 - Champion

Re: Issue: Only mobile view in landingpages!

Would you be able to actually provide a link to the landing page? I'm thinking that maybe the CSS media query rules for when to start displaying the mobile version are incorrect?

Highlighted

Re: Issue: Only mobile view in landingpages!

Hi Chris,

here you can find a example: https://page-de.exclusive-networks.com/Forescout_CounterAct8.html
But the problem affects to all guided templates. It was running fine all the time...in Inkognito mode its displaying fine!

Highlighted

Re: Issue: Only mobile view in landingpages!

Solved. Our firewall blocked the css file

Highlighted
Level 6 - Champion

Re: Issue: Only mobile view in landingpages!

Oh great, glad you were able to solve! That's definitely a weird one. Everything renders properly on my end as well.