Is there a way to get a list/report of operational emails?

Kristin_Carideo
Level 1

Is there a way to get a list/report of operational emails?

Hi all,

I work for an agency. Our client has just discovered that their field marketing managers have been sending out promotional emails marked as operational. They've asked us to investigate the issue and I'm wondering if there's a report I can run that will show me all email sends in the past month but with a boolean field that tells me whether or not the email was marked as operational....

Or am I stuck looking up every email that was sent in the past month?
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Is there a way to get a list/report of operational emails?

No, you can't do it that way.

You can click on Design Studio>Emails to look at a list of emails, but those won't be in the marketing activities.

So you'd have to walk through each email in the system.
Kristin_Carideo
Level 1

Re: Is there a way to get a list/report of operational emails?

Yuck. Maybe I'll ask support if they can run a list.

Seems like something you should be able to see in reports....Idea time.
Anonymous
Not applicable

Re: Is there a way to get a list/report of operational emails?

I have a "deliverability" report that shows me all emails sent in they system over the past six months to see if we have any issues or high number of unsubscribes. Many times I can tell that an email is operational because the unsubscribe rate is zero. You could do something similar and export the file and sort by the unsubscribe rate. It would at least give you a good starting place.