Is there a report to show how many emails are sent to each person?

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Re: Is there a report to show how many emails are sent to each person?

Hi Jay -  

Do you know if the RCE 'Sent' totals will pull in all emails that were sent, regardless of the pre-defined communication limits for any given instance?

I know the Marketo activity history for an individual's record will show 'email sent + not delivered/communication limits hit', but wondering if this is accounted for on the RCE level or not. 

Over the years, I've run into some funky explanations pertaining to metrics

Thanks,

Stephanie 

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Level 7

Re: Is there a report to show how many emails are sent to each person?

Good question but it's not something I have an answer to!

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Level 3

Re: Is there a report to show how many emails are sent to each person?

We've got something similar in our instance. It involved creating a new custom score field called 'Email Count'. A listener campaign was set up whereby if an email is delivered, add +1 to the count. Then, wait 7 days until 11pm, and minus 1 from the count. That way, at any given time you have a clear idea of the number of emails sent to that person in the last 7 days.