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Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?

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Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?

Hi All,

Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?  For example, I don't want certain people who received the first email to receive the next emails.

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Re: Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?

Hey Nate, you can use the flow step "remove from flow". You can also marketing suspend them as Devraj suggested but they will then be suspended from all non-operational emails.

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Re: Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?

Nate,

The quick and easy way is to pull a smart list of those email addresses and mark those leads as Marketing Suspended.

Otherwise, depending on how you are sending the second email, you can filter the smart list for the email send with "Not Was Sent Email: Email 1". So the remaining emails will only be sent if they did not receive the first email.

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Re: Is it possible to remove certain email addresses from receiving further emails in a default program flow after it has started?

Hey Nate, you can use the flow step "remove from flow". You can also marketing suspend them as Devraj suggested but they will then be suspended from all non-operational emails.

View solution in original post