Is Marketo supporting the latest version of Internet explorer 11?

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Level 2

Is Marketo supporting the latest version of Internet explorer 11?

Hi

I would like to ask someone or Marketo support team why my landing page doesn't work with the latest version of Internet Explorer 11.

To give more details, I have imported this landing page templates from templates.marketo.com.

The landing page is working well with IE, Chrome, Firefox except for the latest version of Internet Explorer 11 (version : 11.0.9600.18015).

Could you someone tell me the reason or any tips for correcting this landing page?

FYI, I would leave the URL as below.

http://pages.videojet.com/PPC-Substrates-EtchingMetal-001-01-KR-KO.html

Thanks,

Peter Kim

8 REPLIES 8
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Anonymous
Not applicable

Re: Is Marketo supporting the latest version of Internet explorer 11?

Hi Peter

Teach me what's happened with your IE11.

Because my IE11 11.0.9600.18015 is working fine.

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Anonymous
Not applicable

Re: Is Marketo supporting the latest version of Internet explorer 11?

In terms of customer facing content such as Landing pages then we support IE 11. We will soon begin supporting the Marketo UI in IE 11.

Can you specify what exactly isn't working?
I'm looking at the page in Chrome and IE 11 side by side but haven't spotted a difference yet.

If you think there is a CSS/HTML issue with any of our landing page templates you can always reach out to docs@marketo.com with the details

LP compare.jpg

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Marketo Employee

Re: Is Marketo supporting the latest version of Internet explorer 11?

It looks like this might be due to IE's handling of the font and not explicitly due to the template itself.  It's larger in IE.  I don't know enough about rendering non-roman characters set to provide a potential solution though.

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Level 2

Re: Is Marketo supporting the latest version of Internet explorer 11?

Hi All

First of all, thank you for the reply.

Takehiro

For your question, please see my attached image.

Cathal

In my case, as you can see the below images, I can't see the form, image and text within IE 11 except for on the top.

I will try to contact docs@marketo.com

Kenny

Thank you for your explanation. Do you think it is related with font issue? I think it could be a CSS/Html issue as Cathal mentioned.

Warm regards,

Peter Kim

  capture_chrom.png

                   Chrome Browser

capture_IE.png

           Internet Explorer 11

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Anonymous
Not applicable

Re: Is Marketo supporting the latest version of Internet explorer 11?

Peter

My IE11 still works fine, but I found an error.

See

IE11Error.png

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Level 2

Re: Is Marketo supporting the latest version of Internet explorer 11?

Hi Takehiro

I have already checked this error and implemented this landing page without this error script.

However, it is not working as same as before.

Anyway, thank you for your comment.

Best,

Peter

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Anonymous
Not applicable

Re: Is Marketo supporting the latest version of Internet explorer 11?

Hello all,

I have the same issue with a landing page we've created that works perfectly on Chrome, Firefox & Safari but does not on IE:

http://creditmanagement.sidetrade.com/JourneeAFDCC.html

Are there ways to fix this within Marketo?

Thanks,

Julien

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Level 2

Re: Is Marketo supporting the latest version of Internet explorer 11?

Hi Julien

Please check the Compatibility View Settings within IE Brower.

As you can see the below screenshot, please do not check the tickbox.

Thanks,

Peter

marketo issue with IE.png