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Invaild Email Address

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Anonymous
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Invaild Email Address

I'm new to markteo and I wanted to know how I would go about resending an email that was entered incorrectly and now has a hard bounce. I was able to get the correct email address but now what?

thanks all for your help!
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Anonymous
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Re: Invaild Email Address

Lori,

If you double click on a lead and go to the 'Lead Profile' page for that person, there should be a box a little ways down the page that is next to: "Email Invalid", if you uncheck that, you should be good to go!

Hope that helps.

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Re: Invaild Email Address

if I were you, I would update the email address and untick the invalid record box.
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Anonymous
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Re: Invaild Email Address

thanks Cecile. I was able to update the email address but unsure how to update the record box to make the leads valid again
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Anonymous
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Re: Invaild Email Address

Lori,

If you double click on a lead and go to the 'Lead Profile' page for that person, there should be a box a little ways down the page that is next to: "Email Invalid", if you uncheck that, you should be good to go!

Hope that helps.

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Anonymous
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Re: Invaild Email Address

Thanks Caleb for clarifying.