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Re: Incorrect email plain text to recipients - a bug?

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Aubrey_Morgan
Level 3

Re: Incorrect email plain text to recipients - a bug?

Hey Josh - I think we've now isolated the issue to email programs specifically (as opposed to sending from smart campaigns). I will keep you posted when they can identify the issue.

Dan_Stevens_
Level 10 - Champion Alumni

Re: Incorrect email plain text to recipients - a bug?

Aubrey, please keep us posted - as you work with Support - on how this progresses toward resolution. Thanks for surfacing here.

Aubrey_Morgan
Level 3

Re: Incorrect email plain text to recipients - a bug?

Turns out we had hidden dynamic content in the email from what we cloned. No bug after all. Thanks for the help everyone!