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Re: In an email program, if you import members into the Members tab - do they receive the email?

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Anonymous
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In an email program, if you import members into the Members tab - do they receive the email?

I noticed that you can import members in the members tab, and also int he control panel audience box. So if I import my list into the members tab, those members don't actually get the email I send out? They're just "there" so I can use use them in filters in the future?
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Anonymous
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Re: In an email program, if you import members into the Members tab - do they receive the email?

Adding people to the membership does not mean they will get the email.  They must be included in the smart list at time of send. Once the email is sent, we will automatically add them to the members grid, so you don't need a special flow to do that.  hope this helps!

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Josh_Hill13
Level 10 - Champion Alumni

Re: In an email program, if you import members into the Members tab - do they receive the email?

They dont get the email until you schedule it.

Engagement programs would send the email out at the next Cast.
Anonymous
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Re: In an email program, if you import members into the Members tab - do they receive the email?

Adding members to the members tab is not recommended. Best way is to add them to a list and use a smart campaign to process them.
Anonymous
Not applicable

Re: In an email program, if you import members into the Members tab - do they receive the email?

So, none of those people I added to the members received the email, but everyone who was in through the smart list got it?
Anonymous
Not applicable

Re: In an email program, if you import members into the Members tab - do they receive the email?

Adding people to the membership does not mean they will get the email.  They must be included in the smart list at time of send. Once the email is sent, we will automatically add them to the members grid, so you don't need a special flow to do that.  hope this helps!
Anonymous
Not applicable

Re: In an email program, if you import members into the Members tab - do they receive the email?

I've often wondered about this. Whenever I upload, for instance, a list of event attendees that we just received, I always upload them through the members tab of that program. What's the benefit of creating a static list to upload them to? Is this best practice for email programs only, or all programs? 
Anonymous
Not applicable

Re: In an email program, if you import members into the Members tab - do they receive the email?

Well, I imported them into them through this Audience box but the number of leads is still 0 after I refreshed. Is that count not included here, or is this a bug?

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Anonymous
Not applicable

Re: In an email program, if you import members into the Members tab - do they receive the email?

And you clicked the small icon next to the number versus refreshing the browser?