Importing List into Marketo so that it does not conflict with SalesForce

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Importing List into Marketo so that it does not conflict with SalesForce

Is there a way to import a list into Marketo that may have contacts that are already in SalesForce, without the list causing any problems with the individuals records in SalesForce?

Thanks

4 REPLIES 4
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Level 10 - Champion Alumni

Re: Importing List into Marketo so that it does not conflict with SalesForce

Depends... what do you want to avoid?

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Re: Importing List into Marketo so that it does not conflict with SalesForce

I don't want it to overwrite the leads current information or history of interaction in SalesForce. If they are a hot lead I don't them all of sudden become a cold lead.

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Level 7 - Champion

Re: Importing List into Marketo so that it does not conflict with SalesForce

This shouldn't happen unless you are overwriting the specific fields that control these definitions, OR there is a smart campaign within Marketo that updates those values upon a change that you incite by importing.

Have you had this issue before when importing lists?

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Level 10 - Champion Alumni

Re: Importing List into Marketo so that it does not conflict with SalesForce

Understanding how you can block field updates is a good start: Block Updates to a Field - Marketo Docs - Product Documentation