Image squished in email when viewing on phone

Highlighted
Anonymous
Not applicable

Image squished in email when viewing on phone

    Any ideas on how to have the image not look so smashed when viewing on a phone? See attachment.

3 REPLIES 3
Highlighted
Level 10 - Champion Alumni

Re: Image squished in email when viewing on phone

do you have a coder?

Highlighted

Re: Image squished in email when viewing on phone

Hi Devin,

this is typically resulting from a template (or email if it's created outside of Marketo) not correctly developped (sorry for being blunt here, I do not want to hurt anyone . In fact, developing an email template that will render on any platform is really a difficult task). Nothing we can do here excepted to advise you to look into the services of a well performing template service (knak.io) or skilled template development firm (Grazitti, Hoosh, Perkuto, ...)

-Greg

Highlighted

Re: Image squished in email when viewing on phone

Hi Devin,

If you do not have access to a developer to adjust your template and make it mobile friendly. One trick might work is to set your image size to width="95%" height="95%". That way image will adjust its size to 95% of it is allowed instead of a fixed dimension. Hope it'll work for you.

Good luck!

Huihsing