Image Previews Upside Down but Displays Ok

Anonymous
Not applicable

Image Previews Upside Down but Displays Ok

Here's an odd/fun one, maybe a bug?,We uploaded an image to Images & Files. In the preview it shows as upside down, but when you view it in a browser by using the URL it displays ok. We sent it in a test email, and it displayed upside down in the email. Very odd, any idea why this would happen? Verified the source file is the right way up.

0EM50000000RYno.jpg

0EM50000000RYnt.jpg
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2 REPLIES 2
Marketo Employee

Re: Image Previews Upside Down but Displays Ok

Hey Paul,

The source file might have some metadata indicating that it needs to be rotated.  You might want to check the file properties to see if this is the case.
Anonymous
Not applicable

Re: Image Previews Upside Down but Displays Ok

Hey Kenny,

Good insight, I'll check into that thanks!

Cheers,

Paul O