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Re: If someone is added at separately twice will they run through the nurture stream twice?

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Emma_Malecker
Level 2

If someone is added at separately twice will they run through the nurture stream twice?

Right now, my company is starting up an engagement program and we will be adding people manually to it. If, for some reason, we don't catch a duplicate person (same information) will they go through the nurture stream twice. Let's say we initially add Jane Doe and 4 weeks later she gets into our list again. If we don't catch her, will she start going through the nurture stream again?

Thanks in advance for your help and suggestions!

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JD_Nelson
Level 10 - Community Advisor

Re: If someone is added at separately twice will they run through the nurture stream twice?

as long as the email address matches they will only receive the content once

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3 REPLIES 3
JD_Nelson
Level 10 - Community Advisor

Re: If someone is added at separately twice will they run through the nurture stream twice?

as long as the email address matches they will only receive the content once

Emma_Malecker
Level 2

Re: If someone is added at separately twice will they run through the nurture stream twice?

That's what I was thinking. Thank you!

Grégoire_Miche2
Level 10

Re: If someone is added at separately twice will they run through the nurture stream twice?

Hi JD,

That might be a little more surprising...

In fact, you will not be able to add the second person to the same stream. It will raise an error:

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-Greg