SOLVED

ICS file shows tokens as text in Calendar Description

Go to solution
Highlighted
Anonymous
Not applicable

ICS file shows tokens as text in Calendar Description

I am doing a Webex webinar for the first time and want to include an Add to Calendar Link on the registration confirmation email.  The tokens are showing as text in the ICS. calendar body See below

pastedImage_1.png

Here is my token. What am I doing wrong?

pastedImage_2.png

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Anonymous
Not applicable

Re: ICS file shows tokens as text in Calendar Description

I discovered by trial and error that the problem was that the word"Webinar" needed to be capitalized in the token.  I had copied this from a Marketo program file.

View solution in original post

3 REPLIES 3
Highlighted

Re: ICS file shows tokens as text in Calendar Description

Have you tried adding a wait step to give the system time to create the URL after you register?

Are you also running through this program as a live test and not just sending samples?

Thanks,

Gerard

Highlighted
Anonymous
Not applicable

Re: ICS file shows tokens as text in Calendar Description

Thanks Gerard.

I have done most testing using the "send sample" since running my seed list through the whole campaign requires shortening the wait time from what I want in the production campaign and I would rather not edit it.  If there is a way to quickly test the entire campaign with out changing the wait step I would do it but it sounds like I need at least some wait even for a quick test.

Highlighted
Anonymous
Not applicable

Re: ICS file shows tokens as text in Calendar Description

I discovered by trial and error that the problem was that the word"Webinar" needed to be capitalized in the token.  I had copied this from a Marketo program file.

View solution in original post