How to stop Marketo from automatically adding lead scores of the former and new lead record when merged?

Anonymous
Not applicable

How to stop Marketo from automatically adding lead scores of the former and new lead record when merged?

Looking for suggestions: How to stop Marketo from automatically adding lead scores of the former and new lead record when merged?

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: How to stop Marketo from automatically adding lead scores of the former and new lead record when merged?

You cannot.

What you CAN do is find a merge solution which allows you to determine the rules for merging and do it that way instead.

RingLead, Openprise, etc.

SanfordWhiteman
Level 10 - Community Moderator

Re: How to stop Marketo from automatically adding lead scores of the former and new lead record when merged?

Add an Integer field, call it explicitly Winning Score. Copy the score (using Change Data Value) you want to keep to this field.  Then merge the leads, and finally Change Data Value back to {{lead.Winning Score}}.