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How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

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Aleksandra_Geor
Level 1

How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

When our emails go out, there is an additional line: *|MC_PREVIEW_TEXT|* between the preheader and the body of the email (see image attached).

Wondering how we can solve this.

Screen Shot 2018-08-27 at 11.36.38 AM.png

Thanks!

Message was edited by: Aleksandra Georgieva

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SanfordWhiteman
Level 10 - Community Moderator

Re: How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

OK, so if you look in your Template, what do you see?

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SanfordWhiteman
Level 10 - Community Moderator

Re: How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

Please don't add an attachment, paste the image into the body of your message.

Attachments don't show up in all versions of the Community and are very hard to navigate.

Aleksandra_Geor
Level 1

Re: How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

Had no idea — thanks! I fixed the attachment. Good to know.

SanfordWhiteman
Level 10 - Community Moderator

Re: How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

OK, so if you look in your Template, what do you see?

Aleksandra_Geor
Level 1

Re: How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

Ah I see exactly where the issue is— it wasn't coming through with the test emails tho. It was an imported html template and I just noticed it.

Thank you so much! Had to edit it in the Design Studio — sorry new to this.

SanfordWhiteman
Level 10 - Community Moderator

Re: How to get rid of *|MC_PREVIEW_TEXT|* in the preheader of our emails

Nice job figuring it out yourself (I mean that!).