How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Anonymous
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How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Hello expert,

Is it possible to create multiple MS Dynamics lead with same email address from Marketo using Smart Campaign?

9 REPLIES 9
Level 10 - Champion Alumni

Re: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Please describe more about your use case and what you want to do.

Re: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

his duplicates this other question: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Check it for answers.

-Greg

Anonymous
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Re: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Hi Greg,

I have mistakenly marked as a "Assumed Answered" and unable to find out how to change status of that post. So, I opened new thread regarding this questions.

As you answered below:

               "This is because you are trying the resync the same person. You need first to create a duplicate in Marketo".

I agreed with your first half statement, but I believe that we unable to create duplicate person record with same email Id.

So, could you advise me, how can I create duplicate record with same email Id?

Thanks,

Amritesh 

Re:  How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

You cannot easily create a duplicate with the same email, at least not with a simple import.

The way to do what you need it the following:

  • Create a "email proxy field"
  • Import your additional leads with different email values (use randomly generated values, so that they are all different) and add the real email to the proxy field. Since the email addresses are different, that will create the duplicates
  • Run data value change campaigns to replace the email field with the value in the proxy

-Greg

Anonymous
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Re: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Grateful for your suggestion Greg.

In my requirement, user basically enters his/her details by the Landing page.We are not importing data from any other place.

Please suggest!

Thanks,

Amrtiesh

Re:  How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

With some JS, generate a random email address and store in the email field. Make it a hidden field. Use the proxy fields to capture the data in the form. The rest is the same. The whole trick is to force the creation of the duplicate in Marketo before sending it to MSD.

-Greg

Anonymous
Not applicable

Re: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

Hi Greg,

I appreciate your suggestion, but I am still facing difficulties to implement above your suggestions.

For instance:-

Ex.-  Change Data Value

Attribute: Email Addres

New Value: {{lead.EMail ID(I)}} (proxyemailidValue)

but unable to copy value from one field to another. Could you guide me, where I am missing something?

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Moreover, I also implemented hidden field solution, but unable to set generated random email value into it. For the hide field, I have implemented CSS to hide the field. Is this the right track for this solution?

Thanks,

Amritesh Singh

Re:  How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

On the email replacement, this is the way to go. Finding our the reason why it does not work requires to give a close look to some example and their actvity logs. May be they just do not qualify for the smart campaigns, for instance. Or may be the proxy email field is empty when the flow step is ran.

on the second point, you will need some JS to generate a value and add it to the hidden field. And you will need to use the forms API.

-Greg

Anonymous
Not applicable

Re: How to create multiple Leads with same emailId into CRM from Marketo for each campaign.

HI Greg,

As your desired information are bellow:

1. In activity log(campaign result tab area), there is no log details for copied data.

2. Smart campaign is qualified successfully as well as lead record is created in Dynamics CRM with all user's given data along with random email id(Email Address) on landing page.

3. Proxy email field(Email ID) and Email address have a value.

Please suggest.

Thanks,

Amritesh Singh