We have an issue when cloning a program that already ran with populated static list.
When we clone a program which contains a populated static list, it clones the static list with those leads within the new program. Furthermore it creates an activity in the leads activity log. For example if a lead was added to a ‘Converted’ list in the source program, he/she will be also automatically be added to the ‘Converted’ list in the cloned program, even though this lead never went through out this new program nor the program is activated yet.
Does anybody know if it is possible not to copy the leads inside the static lists when cloning programs? Or if there is an idea already created that will go in this sense?
Unfortunately you will need to remove the list before cloning. Not sure if there is an idea for this already
Yes, it is far better to clone a Template and not the last program you made. A lot of programs get customizations and it's bad to keep copying them over.