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How to change the "From" name on automated administrative emails (new user invites)?

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BFox
Level 2

How to change the "From" name on automated administrative emails (new user invites)?

I am a new Marketo admin and am trying to invite users (other admins) to Marketo, however their invitation is getting caught in our anti-phishing protection. Our IT setup quarantines emails that appear to impersonate employees, and the Marketo invitation emails are coming from "Ben Fox <no-reply@marketo.com".

 

IT wants me to remove my name from those emails, but I can't figure it out. I went to Admin > Email, and changed the From Label, but that isn't doing it.

 

Suggestions?

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Accepted Solutions
SanfordWhiteman
Level 10 - Community Moderator

Re: How to change the "Come From" name on no-reply emails?

Change your name (temporarily) under "My Account".

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2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: How to change the "Come From" name on no-reply emails?

Change your name (temporarily) under "My Account".

BFox
Level 2

Re: How to change the "Come From" name on no-reply emails?

Fixed, thank you!