How to add a teammate as a Marketo Support Admin

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How to add a teammate as a Marketo Support Admin

Hello, I'm a newer user at my company and need to be added as a Marketo Support Admin. Can anyone please explain how someone can add Marketo Support access to someone's account? Screenshots would be super helpful. Thanks!!

2 REPLIES 2
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Level 6 - Champion

Re: How to add a teammate as a Marketo Support Admin

A current support admin can go to your support cases, they will have a tab that says "Manage Authorized Contacts". Once there, they can opt you in to be an authorized user.

Screen Shot 2018-02-07 at 4.01.57 PM.png

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Level 1

Re: How to add a teammate as a Marketo Support Admin

Chris where does this live with the redesign of the support portal?  I no longer see a Manage Authorized Contacts button?