How quickly does website activity get logged in lead record?

Alexis_D_Alba1
Level 5

How quickly does website activity get logged in lead record?

Hi there,

We are looking to potentially trigger emails based off of specific page views on our blog and I have a few questions listed below

1. How quickly does the "visited webpage" activity get logged once a known user clicks on our page ( not coming from an email click)

2. Our blog has infinite scrolling -- will this affect visited webpage from getting logged?

THANKS!

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: How quickly does website activity get logged in lead record?

1. How quickly does the "visited webpage" activity get logged once a known user clicks on our page ( not coming from an email click)

There's no one answer to this.

On most instances, under 95th percentile conditions, it'll be within 30 seconds, or definitely fast enough for the triggers you want.

Under extraordinary conditions it could be slower, like 5-10 minutes, and I don't believe there's a guaranteed SLA that you could point to if you have periods with those longer delays. Nevertheless they should be rare or there's something up with your instance.

2. Our blog has infinite scrolling -- will this affect visited webpage from getting logged?

There ​is ​one answer to this.  If you have one big page, you have to manually fire Munchkin hits as your new sub-pages get scrolled. Any infinite scroll plugin will have the ability to fire scroll events, you then have to wire them up to the Munchkin API ​Munchkin.munchkinFunction("visitWebPage​")method.

Alexis_D_Alba1
Level 5

Re: How quickly does website activity get logged in lead record?

Thanks, Sanford. Always super helpful.