How long does it take for MKTO to update database after a mass delete?

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Level 6

How long does it take for MKTO to update database after a mass delete?

Deleted some 12,000 records from Marketo only, but not seeing this being reflected in the database pie chart. Does it usually take some time for MKTO to update this?

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Champion Moderator

Re: How long does it take for MKTO to update database after a mass delete?

Hi Malik,

There could be a delay - it's best to check the All Leads/All People list to be sure that number has reduced. If your Marketo instance is tied to a CRM, it's possible your CRM has created a new lead record within Marketo to replace the one you have deleted.

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Champion Moderator

Re: How long does it take for MKTO to update database after a mass delete?

Hi Malik Zafar‌ - If you're happy with my response, please mark it as Correct to make it more easily identifiable as answered within the community.