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How does Block Field Updates work?

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Anonymous
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How does Block Field Updates work?

Hello,

I'm trying to block field updates to the Original Source field, as you can see below:

block.png

The idea is to let this field get populated once and then never get populated again. Ideally a sales rep will select a value for this in SFDC and it will sync to Marketo and get locked in.

I looked at the options to block updates and find them confusing. I don't know which one to select.

screenshot-app-ab24.marketo.com-2018.04.18-15-42-23.png

Should I just select all of them if I don't want this field to get updated down the road? If I block Salesforce Sync, will that mean I won't be able to update it the first and only time I want it updated? If the field is empty and I block it, will Marketo update it the first time and then stop updating after that?

Thank you in advance.

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Level 10 - Champion Alumni

Re: How does Block Field Updates work?

"Block field updates" only affects UPDATES to a field that already contains a value.  If you select all, a value will still be able to be populated initially from any source.

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Level 10 - Champion Alumni

Re: How does Block Field Updates work?

"Block field updates" only affects UPDATES to a field that already contains a value.  If you select all, a value will still be able to be populated initially from any source.

View solution in original post

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Level 10 - Community Moderator

Re: How does Block Field Updates work?

While you should tick as many of these boxes as possible (taking an opt-in approach is recommended, though admittedly few Marketo users do this) you may want to allow Flow change data value because that can be your "informed" method of changing values when all other methods are blocked.