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How do I track No Show or Attended webinar registrant in salesforce.

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Archana_Ranjan1
Level 2

How do I track No Show or Attended webinar registrant in salesforce.

How do I track No Show or Attended webinar registrant in salesforce.

Every time user register for webinar we sent them confirmation email and add to SFDC campaign.

How do i sync status (attended/No show ) to salesforce at campain member.

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Anonymous
Not applicable

Re: How do I track No Show or Attended webinar registrant in salesforce.

Hi Archana Ranjan ,

If you've synced the entire program with SFDC, then when the statuses are updated in Marketo, their status should be updated in SFDC as well. If you instead have a flow step that just adds them to the SFDC campaign, you can add a flow step after the webinar is complete that updates their status: https://docs.marketo.com/display/public/DOCS/Change+Status+in+a+SFDC+Campaign

If you need to update the Saesforce campaign statuses to include no show and attended you can customize the campaign object in SFDC: https://help.salesforce.com/HTViewHelpDoc?id=campaigns_setup.htm

Hope that helps!

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Anonymous
Not applicable

Re: How do I track No Show or Attended webinar registrant in salesforce.

Hi Archana Ranjan ,

If you've synced the entire program with SFDC, then when the statuses are updated in Marketo, their status should be updated in SFDC as well. If you instead have a flow step that just adds them to the SFDC campaign, you can add a flow step after the webinar is complete that updates their status: https://docs.marketo.com/display/public/DOCS/Change+Status+in+a+SFDC+Campaign

If you need to update the Saesforce campaign statuses to include no show and attended you can customize the campaign object in SFDC: https://help.salesforce.com/HTViewHelpDoc?id=campaigns_setup.htm

Hope that helps!

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Archana_Ranjan1
Level 2

Re: How do I track No Show or Attended webinar registrant in salesforce.

Thanks