How can you capture both opens and clicks by individual?

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How can you capture both opens and clicks by individual?

I would like to find out how I can track which specific individuals opened and clicked on a specific email send. In my test, I've only been able to find out one of them through a smart campaign. The attachments below capture the rules I set. Is there a step I can take to capture the clicks as well? My open was registered in the "Opened" list I created. However, the click I made did not get logged by the "Clicks" list.
Screen Shot 2019-12-31 at 10.28.16 AM.pngScreen Shot 2019-12-31 at 10.28.22 AM.png
3 REPLIES 3
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Level 10 - Community Moderator

Re: How can you capture both opens and clicks by individual?

Please remove the attachments and paste the images inline. Not all users can see attachments.

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Re: How can you capture both opens and clicks by individual?

Have edited the comment to reflect that suggestion.

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Level 10 - Community Moderator

Re: How can you capture both opens and clicks by individual?

Thanks. Looks like you're misinterpreting how Add Choice works. You're checking there if the person has already clicked (ever) before a given Open. It's possible for this to happen, for example if someone clicked without opening in the past, then opened. But surely not the case you're trying to capture.

Also, "find out" via a triggered Smart Campaign is kind of a misnomer. If you want to survey your database, use a Smart List.