Help

Anonymous
Not applicable

Help

After updating a draft of an email, I receive an error, "NESTED EDITABLE ELEMENT: #block_uiodfzvr" Can someone explain what this means? Thanks

13 REPLIES 13
Jim_Thao7
Level 9

Re: Help

This is what a nested mktEditable looks like, which you can't have

<div class="mktEditable">

     <div class="mktEditable"></div>

</div>

Anonymous
Not applicable

Re: Help

Hi Jim,

Thank you for your response. What do you mean, "You can't have". Do you mean, based on the message I received, I can't do what want with the design?

Dan_Stevens_
Level 10 - Champion Alumni

Re: Help

You might also want to change the title of this thread (from "Help") so that other users can benefit from it in the future, should they have the same issue.

Jim_Thao7
Level 9

Re: Help

Hello Debi,

You got it.  If you have nested editable elements, Marketo won't let you approve your email template.   You'll want to update your code to ensure that you do not have nested editable elements.

Anonymous
Not applicable

Re: Help

Thanks Jim - so if I search the code and find "#block_uiodfzvr", do I delete it or chnge it to something else. And if I change it to something else, what would that be? Sorry, I am not a coder, so this is all new to me. many thanks!

Jim_Thao7
Level 9

Re: Help

you probably won't be able to find #block_uiodfzvr as it's probably called id="block_uiodfzv".

you'll have something that looks like this:

<div class="mktEditable" id="block_uiodfzvr">

you will need to remove the class="mktEditable"

Anonymous
Not applicable

Re: Help

awesome, so the revised code would look like this, "<div id="block_uiodfzvr"> or do I just remove the "mktEditable"

Jim_Thao7
Level 9

Re: Help

Either/or won't matter as they will both accomplish the same thing.  For the sake of learning, try both and you will obtain a better understanding.  You can have:

<div class="" id="block_uiodfzvr">

or

<div id="block_uiodfzvr">

Anonymous
Not applicable

Re: Help

Hi Jim!

Looks like the problem has been fixed. Cross your fingers. All I did is remove "mktEditable". Once that was done, I was able to approve my draft.

Many thanks for your help - have a wonderful day!

Best,

Debi