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Help approving a template with HTML verification errors (duplicate 'ID')

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Anonymous
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Help approving a template with HTML verification errors (duplicate 'ID')

I've built a new newsletter template that contains lots of "div class ="mktEditable" id=""" fields which work during testing. But when I attempt to approve the template, I get an error message that it cannot be approved because of HTML verification errors (duplicate 'ID'). I've used the "validate html" feature and found a few issues, but nothing related to the ID field.

I've double and triple checked that there are no id= fields that are duplicated.

Or is the duplicate 'id' error something related to something different?

Thanks,
Courtney

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Re: Help approving a template with HTML verification errors (duplicate 'ID')

Hi Courtney,

In addition to search for all the ID=, search also for all the mktEditable classes. I have seen this error happening with missing IDs.

Also, remove all unecessary IDs (the ones that are not placed on a mktEditable tag) and avoid css styles on ID's, prefer classes.

-Greg

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Marketo Employee

Re: Help approving a template with HTML verification errors (duplicate 'ID')

Do you have any duplicate name= parameters?

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Re: Help approving a template with HTML verification errors (duplicate 'ID')

Hi Courtney,

In addition to search for all the ID=, search also for all the mktEditable classes. I have seen this error happening with missing IDs.

Also, remove all unecessary IDs (the ones that are not placed on a mktEditable tag) and avoid css styles on ID's, prefer classes.

-Greg

View solution in original post

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Anonymous
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Re: Help approving a template with HTML verification errors (duplicate 'ID')

Thank you! I went through and made sure that there were no mktEditable classes that didn't have associated IDs.

I did find that the HTML includes id="backgroundTable" within many of the table settings, meaning it was used multiple times.

That worked - I was able to approve the template.

Thanks again.

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Anonymous
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Re: Help approving a template with HTML verification errors (duplicate 'ID')

I'm still getting the same error message after following all your suggestions.

Does anyone have other ideas? Here's my code: http://pastebin.com/6zrPhPW7

Thanks!

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Re: Help approving a template with HTML verification errors (duplicate 'ID')

Hi Flora,

I am not sure I can help you with your ID question, but looking at the end of the HTML you posted, I noted two things that you should resolve:

1. having JavaScript in HTML email is going to flag errors in email clients. You should not use JavaScript in emails.

2. The unsubscribe link has a specific value for Marketo token, which means it will unsubscribe always the same person. You should replace the string

     mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUvJLSafkz6htBZF5s8TM3DWVVIXqBJ4kEAQrA%3D

with

     mkt_tok=##MKT_TOK##

Best,

Pavel

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Re: Help approving a template with HTML verification errors (duplicate 'ID')

Hi Flora,

id="cta3" is present 10 times in the code. same for id="content-table1", ...

-Greg

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Anonymous
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Re: Help approving a template with HTML verification errors (duplicate 'ID')

I realize there other duplicates like "image5" as well. cleaning that up now. Thank you Greg!