Has anyone see this issue before?

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Anonymous
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Has anyone see this issue before?

When I try and and approve this email I get this message  

​{executeDbOpersSafely} cannot retry on deadlock, transaction depth 1
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7 REPLIES 7
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Anonymous
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Re: Has anyone see this issue before?

This sounds like an internal system error. I will forward this thread to the engineering team. 
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Anonymous
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Re: Has anyone see this issue before?

Hi,

I also encountered the same issue.
This is the error message when i tried to approve an email.

Error approving <email name> - {executeDbOpersSafeky} cannot reply on deadlock, transaction depth 1
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Anonymous
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Re: Has anyone see this issue before?

@Mark & @Iris, I heard back from the engineering team that this is a known issue, and they are working to resolve it. 
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Anonymous
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Re: Has anyone see this issue before?

Also getting this issue when trying to approve a cloned email. I have used the Email Actions > HTML Tools > Replace HTML function with all of these to update the source code and create my emails. This just started happening in the last 2 hours as I was able to approve the same type of emails earlier. I also tried creating a new email and just added a few lines of regular text using the WYSIWYG editor in the body but I was able to approve that. 

Edit: I'm also doing this in Design Studio

0EM50000000ScTN.jpg


 
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Anonymous
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Re: Has anyone see this issue before?

Thanks for the update on this.

Here is something that should put a smile on your face. 

The email Im trying to aprrove is all about lost productivity due to system failures outside your own control....

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Anonymous
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Re: Has anyone see this issue before?

Looks like this is now fixed.....
 
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Anonymous
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Re: Has anyone see this issue before?

Engineering team says the issue is now fixed. Let me know if you are still seeing errors?