I am well aware that there is no way to exclude smart campaigns from the regular trigger campaign clean-up, and I do not wish to turn that feature off entirely. Has anyone had success with a hack to keep certain important but perhaps low traffic smart campaigns alive? Perhaps a regularly scheduled request campaign trigger that would fake traffic here? Any ideas welcome!
Just deactivate and activate it again and the 6 month clock resets. This is the easiest way. Don't bother with running fake people through the flow just to keep it live, because once they run through the 6 month clock will begin again until another person runs through.
You also get a warning of which campaigns will be deactivated, so you only really need to deactivate and reactivate during this warning period and the 6 month clock resets.
I'm curious if the Marketo Sky roll-out will have a better way to do this en mas. You'll be able to deactivate and re-activate many campaigns at once, I'm just not sure if you can filter them in a way that would flag them. Possible use-case would be to include a key phrase in your naming convention "-keep-on-" then you can filter by those and either turn them off/on before they deactivate, or simply go back after they deactivate and see if any were turned off. Ultimately the use-case of them being inactive for 6 months should be a trigger for you to do some better promotions or discover reasons why there's no activity...
We're running into the same thing recently - is there a warning we get from Marketo which outlines which campaigns will be deactivated? maybe I'm not seeing it? Hoping you can point me in the right direction. Thanks!
There is an alert sent to Admins via email (I believe -- I get one), and it's also listed in your "Notifications" alerts at the top of your Marketo Instance. They will identify which campaigns are scheduled to be deactivated (a to-do list to comb through, for sure), and then a list of those that were deactivated once that day comes.