On my webpage : Premium helpdesk | Dataline Solutions
I have placed a "global form"
Beside this I have a campaign : 10 - Submitted Webform
Smart List : Fills out Form, Form name is : Global-Basic-Request-BE-NL with a filter on ContentName : contains "SLA MultiPress:"
In my flow I should add a email, add the contact to a list...etc...
But the Flow steps are not executed
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I do not see any issues with the logic for your smart campaign at the moment, so either there is an issue with the form itself in creating new records OR the content name field is not capturing the right hidden field value.
I can confirm that a new contact is created.
Furthermore is the value for the hidden filed ContentName in my form SLA MultiPress: Premium helpdesk
Smart list Fills out form with form name is and referrer contains with the correct URL
ContentName as a filter with contains...
Still not working..
Couple of things - this post gives a pretty nice description for using using the Web Page, Referrer URL, or Query String constraints to specify web page when using one form on multiple pages - basically it tells you when to use a specific constraint.
Question - since you're using a global form and a hidden field, how is the SLA content name getting written to the form? Is it when a person comes to the form page from a specific URL?
Couple troubleshooting options to start with and apologies if you've already tested these but sometimes the most basic elements are what get missed: