Form Functionality "If Known visitor, show Custom URL"

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Form Functionality "If Known visitor, show Custom URL"

Hi Marketo Community,

Any idea how to make the form functionality "If Known visitor, show Custom URL" GDPR-compliant on Marketo forms embedded on WordPress?pastedImage_2.png

More specifically, is there any logic that can be put in place to determine whether someone sees the full form or it's hidden, together with the Opt-in checkbox?

Also, is there any other way we can show leads only the Opt-in checkbox on the forms embedded in WordPress, when the visitor is known?

Thank you,

Emilia

3 REPLIES 3
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Level 10 - Community Moderator

Re: Form Functionality "If Known visitor, show Custom URL"

"GDPR-compliant" is actually a legal question, not a technical one, and one with vastly varying answers. Let's look at the technical goal only.

If you want to show Custom HTML in place of the form, but only to known visitors who have also filled in a particular value, you can't do this with native Known Visitor HTML.  You have to use custom form behaviors JS for this.

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Re: Form Functionality "If Known visitor, show Custom URL"

It makes perfect sense to look at the technical goal only!

Can you please look into this Marketo Documentation on JS API and say which of the Methods would apply here?

Thank you for your prompt feedback,

Emilia

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Level 10 - Community Moderator

Re: Form Functionality "If Known visitor, show Custom URL"

It's not just one magic method -- you need a Marketo-fluent JavaScript developer.

If you search my posts here and on my blog you'll see a wealth of examples of similar customization.