Failed Webex API call error code 0x1c

Britney_Hart1
Level 2 - Champion

Failed Webex API call error code 0x1c

Issue
Issue Description
When trying to approve the Launchpoint connection between Marketo and Webex you receive the following error:

FailedWebex API call error: validation: Parsing Error : An invalid XML character (Unicode: 0x1c) was found in the element content of the document.?Line : 1?Column : 257?

 


Solution
Issue Resolution
This error is being produced by Webex. To resolve, go into Webex and uncheck the checkbox for password required. 

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