Facebook/Marketo Integration for Lead Gen

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Facebook/Marketo Integration for Lead Gen

We've recently connected our Marketo CRM to Facebook in order to push lead information from our Facebook ads/form over to Marketo. The Launchpoint integration and field mapping on the Marketo side is correct and active, and the CRM connection on the Facebook side is correct and active too. When we test the form on the Facebook side using the form developer tools, we receive a 'success' status within the payload script. However, our test information is not being pushed over to our Marketo database. We've been in contact with Marketo support, have disconnected and reconnected the integration as their support suggested, but still not receiving the form test information on the Marketo side. Does anyone within this community have suggestions to troubleshoot this issue? Or any suggestions from those that may have experienced the same issue?

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Re: Facebook/Marketo Integration for Lead Gen

I'm having the same issue. We've reset the integration and still nothing