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Facebook Lead Ads

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Anonymous
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Facebook Lead Ads

Hi,

I'm trying to setup Facebook lead ads as instructed here: https://docs.marketo.com/display/public/DOCS/Set+Up+Facebook+Lead+Ads ​unfortunately I don't see checkbox saying: Enable leads ad capture. Has anyone else encountered similar problem?

Thanks!

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Anonymous
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Re: Facebook Lead Ads

Do you have the proper type of account for that value?

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Anonymous
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Re: Facebook Lead Ads

Do you have the proper type of account for that value?

View solution in original post

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Anonymous
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Re: Facebook Lead Ads

Sorry, not sure if I understood, you mean correct marketo account?

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Re: Facebook Lead Ads

You require Admin Permissions, you may need to speak to your Marketo administrator for help on this.

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Anonymous
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Re: Facebook Lead Ads

Any resolution to this. We have an open ticket with Marketo also on the same subject. Yes, Admin rights I'm wondering if the issue is because a FB service already existed.

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Anonymous
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Re: Facebook Lead Ads

Not yet

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Re: Facebook Lead Ads

A couple of days ago that help document pointed to a sign-up page for Marketo to wait-list customers on the roll out. I think they've now deployed it without the wait list but it's probably rolling out slowly.

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Anonymous
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Re: Facebook Lead Ads

Just thought I'd provide an update. Support has this situation flagged as an issue with us. It's been escalated.

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Anonymous
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Re: Facebook Lead Ads

Same here. Just had a call with tech support, he will circle back on it.

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Anonymous
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Re: Facebook Lead Ads

It's fixed now!