Extracting ~1 million lead records with 33 columns of data

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Extracting ~1 million lead records with 33 columns of data

I attempted (several times) to export ~1 million records from Marketo w/ 33 columns to a CSV, however, only about ~290K records actually came through. The status pop-up showed that it was working it's way from ~1 million records, and I made sure that only visible columns were exported.

My colleague did the exact same thing/exact same list, and was able to get all the records; only difference being that I was a standard user and they were an admin.

Does anyone know why this is happening or what the issue is? Is it Marketo, excel, or both?

Thanks!

1 REPLY 1
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Level 10 - Champion Alumni

Re: Extracting ~1 million lead records with 33 columns of data

I would log a support ticket. Some factors:

  • Did your list look at restricted data?
  • Browser type?
  • time of day?
  • load on system?
  • export capability?