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Error code: 614 invalid subscription

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Anonymous
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Error code: 614 invalid subscription

My web application has started receiving 614 error which is not listed in the error code page.

I tried to contact support but it looks like I'm not an authorized contact.

Has anyone seen this error before?

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Anonymous
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Re: Error code: 614 invalid subscription

My team finally opened a support ticket and received a reply from Marketo Support.

They found out that it was caused by their quarterly release rollout.

So, watch out when you see 614.

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Level 10 - Community Moderator

Re: Error code: 614 invalid subscription

Haven't seen that API error, so this is purely a shot in the dark, but did you recently downgrade to Marketo Spark (or whatever the lite version is called now)? Imagining a case where REST API creds were created before a downgrade, so the creds still exist but the API instance doesn't.

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Anonymous
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Re: Error code: 614 invalid subscription

We didn't change anything.

But API started working after 2 hours of this mysterious error period.

During this time, only authentication calls made successful.

All the regular calls to REST endpoints failed with 614.

Very strange.

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Level 10 - Community Moderator

Re: Error code: 614 invalid subscription

Good to know. Must've been instance downtime, then.

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Anonymous
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Re: Error code: 614 invalid subscription

My team finally opened a support ticket and received a reply from Marketo Support.

They found out that it was caused by their quarterly release rollout.

So, watch out when you see 614.

View solution in original post