Error 616: Access denied due to invalid subscription type

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Level 1

Error 616: Access denied due to invalid subscription type

Getting this error when I try to create a custom object via the REST API (rest/v1/customobjects/schema.json) despite my API user having all the required permissions. I couldn't find anything for code 616 in the documentation either. Any ideas on what could be wrong?

3 REPLIES 3
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Level 10 - Community Moderator

Re: Error 616: Access denied due to invalid subscription type

Do have a "lite" Marketo subscription? (Used to be called "Spark" but that may have changed.)

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Level 1

Re: Error 616: Access denied due to invalid subscription type

Thanks for the reply. How do I check what kind of subscription I have?

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Level 10 - Community Moderator

Re: Error 616: Access denied due to invalid subscription type

The only way to know for sure is to contact your CSM.