Situation: We have set a stream to add 8 email and cadence will be 2 weeks. First, two email was sent successfully. But we are looking to send out the emails 3 and 4 at the cadence of 3 weeks. (Screenshot attached below)
Question: In this scenario, will the leads receive emails 1, 2, and so on. Or will they receive 3 and 4 which are the immediate emails to be sent out?
Solved! Go to Solution.
Devraj is obviously correct -- changing the cadence time will not restart anything for any reason -- if they are queued up to get email 4, they will still get email 4 at the new cadence.
Thanks for this. We understood the cadence change will not affect the email queue. But we would need the first three emails to be deployed at a cadence of two weeks. Please advice.
In that case, you need to create another stream with the 3 week cadence for email 4 and the others. Once people have exhausted the content in the first stream with the 3 emails 2 weeks apart, then they can enter the next stream with the cadence of 3 weeks. You can use transition rules to move these people or an outside smart campaign with the flow step "Change Engagement Program Stream".