Engagement Program Status - Exhausted Content

Highlighted
Level 5 - Champion Alumni

Engagement Program Status - Exhausted Content

Is there a way to set up a trigger that filters all leads who exhaust content in an engagement program?

My goal is to keep leads that are currently in an engagement program from receiving any other marketing emails we send while they're in the engagement program (like webinar invites, content updates, etc.)

However, once the lead exhausts the content I want them to come back into our normal flow of emails.

Tags (1)
2 REPLIES 2
Highlighted
Level 10 - Champion Alumni

Re: Engagement Program Status - Exhausted Content

no, there's an idea for this though. Soon maybe?

The lead can still receive normal emails unless you've blocked this somehow.

Highlighted
Level 7

Re: Engagement Program Status - Exhausted Content

A solution maybe:

Add people who are in the engagement program to a static list and suppress that list from normal email sends, then setup a recurring batch campaign to remove people from that static list once they have exhausted the content.

Smart Campaign - Add

Smart List

Member of Engagement Program

Flow

Add to List

Smart Campaign - Remove

Smart List

Member of Engagement Program

Add Constraint

Exhausted Content set to True

Flow

Remove from List

The recurring batch campaign removes people from static list at your set times (daily maybe), then since they are not in this list anymore, people will then get emails as normal.