Embedded Forms & Ad Blockers?

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Marketo Employee

Re: Embedded Forms & Ad Blockers?

Correct.

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Re: Embedded Forms & Ad Blockers?

Has anyone in this thread tried Kenny Elkington​'s suggestion? I got a report of this today from a colleague - our 2.0 forms on non-Marketo landing pages are still being blocked by a Chrome ad blocker plugin.

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Level 10 - Community Moderator

Re: Embedded Forms & Ad Blockers?

No harm can come from doing it, and it's not a permanent switch -- if you can identify and replicate what your colleague reported, why not try that same device/software with a test page pointing to your CNAME?  And also please tell us what that software is!

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Re: Embedded Forms & Ad Blockers?

The software I experienced the issue with is Adblock Plus – on Chrome specifically, but sounds like others have experienced the same on other browsers.

I’ll try the CNAME suggestion and report back on results.

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Anonymous
Not applicable

Re: Embedded Forms & Ad Blockers?

Hello Molly,

Any updates about this? Did you finally try the CNAME suggestion?

Keep us posted, thanks

Benjamin

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Anonymous
Not applicable

Re: Embedded Forms & Ad Blockers?

I "chatted" with Marketo support just the other day about this, as there is a setting in Firefox's newest release that has a Privacy setting of "Use Tracking Protection in Private Windows", is supposedly checked by default, which prevents embedded form from showing up on our pages in Firefox.

There is no solution they could provide.

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Anonymous
Not applicable

Re: Embedded Forms & Ad Blockers?

Hi
Is there any progress in this situation? It's also happening on my website as well. No Marketo forms are showing in Firefox anonymous browsing.

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Level 2

Re: Embedded Forms & Ad Blockers?

See Kenny Elkington's comment above. I've applied it and it has worked for me.

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Re: Embedded Forms & Ad Blockers?

This workaround works perfectly. I experienced the issue with the Disconnect extension (in any browser) which is the database used by FF to protect from tracking.

But it seems that there's still a problem over https.

I have 2 websites with the same types of forms and the one who is secured doesn't display the forms and generate errors like : ReferenceError: MktoForms2 is not defined.

These errors appear only when I replace the loading URL by the landing page URL.

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Level 10 - Community Moderator

Re: Embedded Forms & Ad Blockers?

That's correct. Obviously you need to be running https on your LP domain to include its active assets in an https document.