Email was clicked before it was delivered? It's a link scanner

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Re: Email was clicked before it was delivered? It's a link scanner

Sanford WhitemanGrégoire Michel - do you know if switching from a shared to a dedicated IP might help reduce the number of these false positive server clicks?

We've been seeing several cases lately where we send an email and we get a spike in clicks from leads from the same company with this sort of activity that is pretty identical for each lead:

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What's interesting is that it looks like the email was delivered ~50 minutes before the clicks happened.

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Re: Email was clicked before it was delivered? It's a link scanner

Thank you for your ideas. I just created an idea post to Marketo - asking them to adjust their standard email reports to remove these false clicks from the data that is being displayed. We use these reports on a daily basis and they are inaccurate due to the false click data that is displaying. https://nation.marketo.com/t5/Ideas/Marketo-to-adjust-standard-email-reports-to-remove-the-false/idi...

 

Please 'like' the idea post!