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Email activity retention changes - will engagement programs be affected?

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Email activity retention changes - will engagement programs be affected?

Will Engagement Programs retain perpetually that someone has been sent a piece of content in the stream beyond 90 days? It would be a very unfortunate side effect of this policy if people start getting content repeated if they remain in a stream for longer than 90 days...

@Matt_Pergram  can you comment please?

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Level 10 - Community Moderator

Re: Email activity retention changes - will engagement programs be affected?

You do not need to worry about this.  The "memory" of whether an asset has already been sent is a special exception to the retention period.

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Level 10 - Community Moderator

Re: Email activity retention changes - will engagement programs be affected?

You do not need to worry about this.  The "memory" of whether an asset has already been sent is a special exception to the retention period.

View solution in original post