Email Text Version does not display footer

Anonymous
Not applicable

Email Text Version does not display footer

Hi,

I am working with tokens within my email templates. Now I recognized that within text version of these emails my footers are not displayed - and so the unsubscribe link is missing.

Do you know what I have to do to include my footer within email text versions automatically?

Thanks and regards

Katrin

3 REPLIES 3
Jenn_DiMaria2
Level 10

Re: Email Text Version does not display footer

Are you previewing the email in your browser or sending an email test of the text version (do you have a screen shot of how you're viewing it)?

Anonymous
Not applicable

Re: Email Text Version does not display footer

I tested both - preview and test send as text version. This is a screenshot:

Bildschirmfoto 2016-08-08 um 16.57.53.png

Regards Katrin

Jenn_DiMaria2
Level 10

Re: Email Text Version does not display footer

Hmmm. As far as I'm aware, the unsubscribe link should still appear - unless, perhaps, it's inside of another token? Marketo doesn't play nicely with nested tokens.