Email: Mobile vs. Desktop

Greg_Jackman
Level 2

Email: Mobile vs. Desktop

Is there a way to see how many recipients opened an email with mobile? and how mnay opened with a desktop? Thanks.

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Devraj_Grewal
Level 10

Re: Email: Mobile vs. Desktop

Hello Greg,

There is. When you pull an email performance report, in the smart list for the report, pull in the filter of "opened email" and select the email in question. Also select the additional constraint of "Is Mobile Device" and toggle between "true" for mobile devices or "false" for any other devices (ex. desktop). You can also bring in the constraint of "Device" if needed.