Email - If I modify an existing email, does it count as a NEW email?

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Email - If I modify an existing email, does it count as a NEW email?

Hey guys,

I know that Marketo doesn't send the same Email twice to the leads.

But, if I unapprove an Email, then modify it and approve it again, does it count as a New Email?

This email is a part of my engagement programs.

Thanks,

Sylvain

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3 REPLIES 3
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Champion Moderator

Re: Email - If I modify an existing email, does it count as a NEW email?

No, it should not send the same email again to the person who has previously received that email.

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Re: Email - If I modify an existing email, does it count as a NEW email?

Thank you for your answer.

Unfortunately, I have removed the Email from the stream, while modifying and then put it back and then activate it.

This reset the exhausted.

So I believe they will receive the email again?

I should have just used Edit Draft, without deactivating/moving it...

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Champion Moderator

Re: Email - If I modify an existing email, does it count as a NEW email?

I don't believe it will reset the exhausted leads. It's core at Marketo not to send same email to the same person twice.