Editing login address in Marketo

[Anonymous]

Our company name changed recently, so our email addresses have changed.  I cannot seem to figure out a way to change a user's login information to our new email address.  I found the section to change the actual email address, but not the login.  Can anyone help direct me to where this could be done?

Thanks,
Todd

[Grégoire_Miche2]

Hi Todd Last,

It's not possible, unfortunately.

You will have to recreate users with the new email address.

You can also vote here :

-Greg

[Diederik_Marte4]

Hi, We did do this. You can change the email address. Though the login remains the old address. Though in some occasions the login changed too! You then send an email to support with old to new email addresses and they can take care of the rest.